Evil Shades: Buyer Beware Part 2
After enjoying indie for quite some time, it’s finally happened – I have a real, true horror story on my hands. And this one gets interesting.
As you’ll remember from my last post about Evil Shades, concerning their outright lying about mail theft in the Maryville area, I had made a modest order from the company, with the help of a friend. I ordered in this manner because previous customers had already been denied service, and I wanted to be certain that my order would process and arrive. And arrive it did, shipped well beyond the stated TAT, which is one of the reasons I ordered – to test whether or not “turnaround time” had any meaning at Evil Shades. Right out of the gate, we have a fail.
Another reason why I placed this order was to have fresh, clean, unopened samples for testing. Ah, yes, these were to be dropped right back into the mail, and sent off to test for possible contamination. After seeing what had happened to not only my Spectrum Pot, but those belonging to others as well, I wanted to be for certain that the problems ended at mere wax-separation.
Sadly, those specimens were never sent out. They sat in my filing cubes, unopened and undisturbed, for months. A few days ago, I found them again, and decided to check on how they were holding up. The eyeshadows were just fine, of course, being all dry ingredients. The lipstick sample I ordered looked dry and chunky, but that’s exactly how my full-size Evil Shades lipstick looked, so no surprises there, either. And then I came upon the Sugar Lips Whipped Lip Butter, and cringed. Was… was there really fur growing on it?? And why??
I went to check on the website to see what ingredients may cause this product to get flocked, only to find myself IP banned. Well, there goes all chances of me contacting her about the potential problem with that batch. Let’s just hope nobody else’s Sugar Lips Whipped Lip Butter in the shade “Cupcake” is growing a winter coat, and that my wee clamshell sample was just a fluke, because if not, she’ll have no way of knowing to recall that batch. But that’s assuming f#&ks are given in the first place, and I really shouldn’t assume.
I asked a few friends what to do about this – should I open the clamshell to take pictures, or keep it closed and undisturbed so I can immediately send it off for testing? I feared that as soon as I opened it, the specimen would become nullified. After all, as long as it remained closed, there could be absolutely no chance for anyone to say it was user-end contamination. As long as it remained closed, it was contaminated prior to shipment. In the end, I was advised to go ahead and take a picture immediately, as a sort of head’s up to any person who may have this particular product.
Without further adieu:
Again I must stress that this sample had never been opened prior to photographing, and was stored in a cool, dark, dry place. This has never been touched by my fingers or a brush. You can see that there is condensation gathering at the bottom of the clamshell, which could only have been introduced during packaging, prior to shipment. Since my sample was undisturbed, it had time for an even layer of fuzz to grow on the surface – regular use and disruption of the surface would prevent such growths from developing. That does not mean that the product is clean, however – that simply means that the contamination does not have the time to manifest into something visible. Lucky for me, mine had the time to incubate and grow a furry little warning flag, so I don’t have to know that this product has ever or will ever touch my lips. I wonder about other folks, though… even if their Whipped Lip Butters aren’t gaining sentience, I don’t consider them particularly lucky.